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Michelle Paul Heelan
Michelle Paul Heelan currently assists government agencies in evaluating the impact of
various human resource initiatives, including employee training, leadership development
and customer service interventions. In a previous role, Heelan led a multi-year research
effort to isolate those organizational characteristics associated with high-performing
private and public organizations and assist companies improve their “organizational health.”
Using interview, focus group and survey methodologies, Heelan combines her solid research
methods acumen with a broad data analytic capability, providing excellent service to her
clients. Michelle is also a competent trainer and group facilitator, delivering effective
executive briefings and training for a managers and work-life professionals across the
public and private sectors.
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